Privacy Policy
Effective Date: June 29, 2024
Introduction
Welcome to JobInn. Your privacy is critically important to us. This Privacy Policy outlines our practices for collecting, using, storing, and protecting your personal information. By using the JobInn platform, you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: When you create an account, we collect personal information such as your name, email address, phone number, and payment information. We also collect information related to the tasks you post, the services you provide, and any other content you upload, such as reviews and ratings.
- Usage Data: We collect information about your interactions with the platform, including the pages you visit, the time and date of your visits, the services you use, and your activity on the platform.
- Device Information: We collect information about the device you use to access our platform, including the hardware model, operating system, browser type, and IP address.
- Location Information: With your consent, we may collect and process information about your device's location to provide location-based services.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and store information when you interact with our platform. Cookies are small text files stored on your device that help us recognize you and improve your experience. You can control the use of cookies through your browser settings. Without cookies, some features of the platform may not function properly.
2. How We Use Your Information
- To Provide and Improve Our Services: We use your personal information to create and manage your account, facilitate transactions, and provide customer support. We use usage data to understand how our platform is used, improve our services, and develop new features.
- To Communicate with You: We use your contact information to send you updates, notifications, and promotional messages. You can opt-out of receiving promotional communications at any time.
- To Ensure Safety and Security: We use information to detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activities.
- Legal Compliance: We use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
- Personalization: We use your information to personalize your experience on our platform, such as by showing you content and advertisements that match your interests.
- Analytics and Research: We use your information for analytics and research to understand user behavior and improve our platform.
3. Information Sharing and Disclosure
- With Other Users: When you post tasks or provide services, your profile information, including your name and any other information you choose to share, will be visible to other users.
- With Third-Party Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing. These third parties are required to adhere to the same or equal protection of user data as stated in this privacy policy.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- Aggregated and De-Identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, and other purposes.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL (Secure Sockets Layer) encryption for data transmission and secure storage of sensitive information. We do not store credit card information; it is requested at each purchase to enhance security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the information and the purposes for which it is collected and used. Typically, we retain:
- Personal Information: for the duration of your account and up to 5 years after account deletion.
- Usage Data: for up to 2 years for analytical purposes.
- Device Information: for up to 1 year.
6. Your Rights and Choices
- Access and Update: You can access and update your personal information through your account settings.
- Delete Account: You can delete your account by contacting us at [support@jobinn.io]. Please include your account email and a brief description of your request. Note that some information may remain in our records after your account is deleted as required by law or for legitimate business purposes.
- Opt-Out: You can opt-out of receiving promotional communications by following the instructions in those messages or by contacting us directly.
- Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
- Restriction of Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
- Objection to Processing: You have the right to object to the processing of your personal information for direct marketing purposes.
- Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
- Right to Complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada regarding our handling of your personal information.
Process for Exercising Your Rights:
- File a Request: Submit a request using the contact information provided above.
- Verification: We will ask you to provide specific pieces of information to verify your identity.
- Response Time: We will fulfill your request within a reasonable timeframe and provide you with access to your personal information, make corrections, or delete your information as required.
7. Children’s Privacy
Our services are not intended for individuals under the age of 14. We do not knowingly collect personal information from children under 14. If we become aware that a child under 14 has provided us with personal information, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. By using our platform, you consent to such transfers. We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform and updating the effective date. Your continued use of the platform after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@jobinn.io
We are committed to providing our users with high-quality support. Our team will make every effort to address your inquiries promptly and efficiently.
11. Canadian Data Rights
Under PIPEDA, Canadian residents have the following rights:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request correction of any inaccuracies in your personal information.
- Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
- Right to Complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada regarding our handling of your personal information.
Process for Exercising Canadian Data Rights:
- File a Request: Submit a request using the contact information provided above.
- Verification: We will ask you to provide specific pieces of information to verify your identity.
- Response Time: We will fulfill your request within a reasonable timeframe and provide you with access to your personal information or make corrections as required.
12. No Discrimination
We will not discriminate against any user for exercising their privacy rights.
13. Cookies, IP Address, and Other Technologies
When you visit JobInn, we automatically assign you a permanent “cookie” (a small text file) that is stored on your hard drive. The purpose of this cookie is to identify you when you visit the site so that we can enhance and customize your online experience.
You can choose to browse JobInn without cookies. However, without these identifier files, you will not be able to complete a purchase or take advantage of certain features of the site. These features include storing your shopping cart for later use and providing a more personalized shopping experience.
Each browser is different, so check your browser’s “Help” menu to learn how to change your cookie preferences. We also collect certain technical information from your computer each time you request a page during a visit to JobInn. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type, and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to the site and do not sell or rent this information to any third parties.
14. Security
We understand the importance of information security and take reasonable measures to protect the security and confidentiality of your information in line with industry standards. We use SSL (Secure Sockets Layer), an industry-standard encryption method. We do NOT keep your credit card information on file. While we realize this is potentially less convenient for future ordering, we feel that the safest way to protect your credit card information is not to store it but request it each time you purchase.
Please note that email is not encrypted and not considered a secure way to transmit your credit card information. We will never ask you for your credit card information by email.
15. Changes to our Privacy Policy
This Privacy Policy is effective as of June 29, 2024. It may be necessary to make modifications or amendments to this policy. We reserve the right to make changes to this Privacy Policy at any time without prior notification. However, changes will not be applied retroactively and will not alter the management of previously collected information. If changes are made to this policy, we will post the revised version on this website so you may want to periodically review this section for the most current version of our Privacy Policy.
16. Contact Information
For any questions, concerns, or comments regarding this Privacy Policy, or any other inquiries about the JobInn platform, please contact us at:
Email: support@jobinn.io
We are committed to providing our users with high-quality support. Our team will make every effort to address your inquiries promptly and efficiently.
